Key terms at a glance
Minimum rental
2 days
Deposit
100 €
Daily limit
300 km (over limit 10 €/100 km)
Driver age
min. 19 years
Included
Insurance, motorway vignette, child seat
Free cancellation
48 h before pick-up
These Terms and Conditions (hereinafter referred to as "Terms") govern the rights and obligations between the lessor INVETIX s.r.o., with registered office at Skalná 655/19, 059 21 Svit, Company ID: 51 666 901, Tax ID: 2120744428 (hereinafter referred to as the "Lessor") and the lessee (hereinafter referred to as the "Lessee") in the rental of motor vehicles through the service PožičovňaPoprad.sk / Autopožičovňa Poprad.
By submitting a reservation or signing a rental agreement, the Lessee confirms that they have read and agree to these Terms in their entirety.
Basic Rental Conditions
1.1. The minimum rental period is 2 days. A shorter rental is possible only by individual arrangement.
1.2. The rental begins and ends at the time agreed in the reservation. Operating hours are daily from 8:00 to 22:00.
1.3. Upon vehicle hand-over, a hand-over protocol is drawn up recording the vehicle condition, fuel level, mileage and any existing damage.
1.4. The daily mileage limit is 300 km. For every kilometre over the limit, a surcharge of 10 € per 100 km (pro rata) is charged.
1.5. The Lessee shall not provide the vehicle to a third party without the written consent of the Lessor.
1.6. Smoking in the vehicle is strictly prohibited. A cleaning fee of 150 € will be charged for any violation.
Driver Requirements
2.1. Minimum driver age: 19 years.
2.2. The driver must hold a valid driving licence for at least 1 year.
2.3. Upon vehicle pick-up, the following documents must be presented:
- valid driving licence
- valid identity card or passport
2.4. An additional driver is free of charge but must meet the same requirements (age, driving licence) and must be listed in the rental agreement.
Prices and Payments
3.1. Rental prices are listed on the website pozicovnapoprad.sk and are valid at the time of reservation submission.
3.2. The rental price includes:
- comprehensive insurance (casco)
- third-party liability insurance (TPL)
- motorway vignette
- child seat (on request)
- additional driver
3.3. Upon vehicle pick-up, the Lessee is required to pay a deposit of 100 €. The deposit is refunded upon return of the undamaged vehicle in its original condition.
3.4. The rental may be paid by payment card (Visa, Visa Electron, Mastercard, Maestro) or a mobile wallet (Apple Pay, Google Pay) at the Lessor's contactless terminal, or in cash. Companies receive an invoice payable by bank transfer. The deposit is always paid in cash.
3.5. The Lessor reserves the right to change prices. Price changes do not apply to already confirmed reservations.
3.6. The rental, the deposit, any surcharges and the refund of the deposit are all settled in euro (EUR). The Lessor does not accept other currencies.
Insurance and Liability
4.1. All vehicles are covered by comprehensive insurance (casco) and third-party liability insurance (TPL). These insurances are included in the rental price. In the event of an insured claim the Lessee pays an excess of at most €200 (basic cover). For a surcharge of €7 per day the Lessee may choose full cover when booking, in which case no excess applies (€0). The exclusions in point 4.2 apply equally to both options.
4.2. Insurance does not cover damage caused by:
- driving under the influence of alcohol or drugs
- gross negligence or intentional conduct
- driving off paved roads
- failure to properly identify the driver during an insurance event
- traffic violations leading to an accident
4.3. The Lessee is liable for all vehicle damage not covered by insurance and for damage to third parties exceeding the insurance coverage.
4.4. In the event of a traffic accident, the Lessee is obliged to:
- immediately notify the Lessor at tel. +421 903 629 183
- call the police (if required by law or circumstances)
- not leave the accident scene
- take photographic documentation
- complete an accident report form
Vehicle Pick-up and Return
5.1. Pick-up
The vehicle is handed over to the Lessee with a full fuel tank, in a clean condition and with the required documents and accessories.
5.2. Return
The Lessee is obliged to return the vehicle with a full fuel tank, in a clean condition, at the agreed time and place. A fuel surcharge plus handling fee will be charged for returning the vehicle with an incomplete tank.
5.3. Free delivery
Vehicle delivery and collection is free of charge at the following locations:
- Poprad — city centre
- Poprad — train/bus station
- Svit
5.4. Paid delivery
- Poprad-Tatry Airport: +8 €
- Delivery to an address in Poprad: +15 €
- High Tatras (Starý Smokovec, Tatranská Lomnica, Štrbské Pleso, Veľká Lomnica): +30 €
5.5. Late return
In the event of a late vehicle return without prior notice, the Lessor reserves the right to charge an additional rental day. For delays exceeding 2 hours, a full additional day will be charged.
Travelling Abroad
6.1. Travelling with the rented vehicle to European Union countries is permitted with prior written consent of the Lessor.
6.2. The Lessee is obliged to notify the Lessor of any planned trip abroad no later than at vehicle pick-up and to specify the destination countries.
6.3. When travelling abroad, the Lessee is obliged to comply with all applicable regulations of the destination country (motorway vignette, mandatory equipment, etc.).
6.4. Travelling outside EU countries is not permitted.
Cancellation Policy
7.1. Cancellation more than 48 hours before the scheduled pick-up: free of charge, without any fees.
7.2. Cancellation less than 48 hours before the scheduled pick-up: the Lessor reserves the right to charge up to 50 % of the total rental price.
7.3. No-show without prior cancellation: the Lessor is entitled to 100 % of the total rental price.
7.4. Early return of the vehicle: the already paid rental fee is non-refundable.
Damage and Loss
8.1. The Lessee is liable for all vehicle damage that occurred during the rental period and is not covered by insurance.
8.2. Loss of vehicle keys: fee of 186 €.
8.3. The vehicle must be returned in a clean condition. If the vehicle is returned soiled, a cleaning fee is charged according to the extent: excessive interior or exterior soiling (litter, mud, etc.) — 40 €; soiling requiring deep cleaning of the upholstery (stains, animal hair) — 80 €; extreme soiling requiring disinfection and ozone treatment (biological contamination, strong odour) — 150 €, or the actual cleaning costs if demonstrably higher. Smoking in the vehicle is always charged at the highest level (150 €).
8.4. In the event of vehicle damage, the Lessee is obliged to immediately contact the Lessor and follow instructions.
8.5. The Lessee is liable for all fines for traffic offences committed during the rental period.
Personal Data Protection (GDPR)
9.1. The Lessor processes personal data of the Lessee in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Act No. 18/2018 Coll. on the Protection of Personal Data.
9.2. Processed personal data includes: first name, surname, date of birth, permanent address, identity card/passport number, driving licence number, telephone contact and email address.
9.3. The purpose of processing is:
- conclusion and performance of the vehicle rental agreement
- fulfilment of legal obligations (accounting, insurance events)
- communication with the Lessee
9.4. Personal data is retained for 5 years after the termination of the contractual relationship, or for the period required by law.
9.5. The Lessee has the right to access, rectify, erase, restrict processing, data portability and the right to object to processing. Requests should be sent to info@pozicovnapoprad.sk.
9.6. The Lessee has the right to lodge a complaint with the Office for Personal Data Protection of the Slovak Republic.
Electronic signing of the contract
10.1. The parties have agreed that the rental contract may be signed electronically, either on the Lessor's touch device or on the Lessee's own phone. Such a signature has the same validity as a handwritten one and the contract is deemed concluded in written form.
10.2. The Lessee's identity is verified by a one time code, which the Lessor sends by SMS to their phone number. The Lessor's SMS gateway delivers to 38 European countries: Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom and Vatican City.
10.3. If the Lessee's phone number is from another country, the SMS will not arrive. The Lessor then sends the verification code by e-mail to the address given in the booking. A signature verified by e-mail has the same validity as one verified by SMS.
10.4. Before signing, the Lessee ticks three confirmations: that they have read the contract and these Terms and agree with them, that they agree to the electronic form of the signature, and that they understand the payment terms, the payment currency and the signature verification method. By signing the contract the Lessee confirms that they were informed of points 3.4, 3.6 and this article and agree with them.
10.5. An audit record of the signing is produced, holding the time, the IP address, the channel and target of the verification code, and the signature checksum. It is page 3 of the signed contract and the Lessee receives it together with the contract by e-mail.
Final Provisions
11.1. These Terms form an integral part of every vehicle rental agreement concluded between the Lessor and the Lessee.
11.2. Legal relations not regulated by these Terms shall be governed by the relevant provisions of the Civil Code (Act No. 40/1964 Coll.) and other applicable legal regulations of the Slovak Republic.
11.3. The Lessor reserves the right to amend these Terms. Changes become effective on the date of their publication on the website pozicovnapoprad.sk.
11.4. In the event of a dispute, the contracting parties undertake to resolve the dispute primarily by agreement. If an agreement is not possible, the court with jurisdiction at the Lessor's registered office shall have jurisdiction.
11.5. If any provision of these Terms becomes invalid or unenforceable, the remaining provisions shall remain in force.
Contact Details
INVETIX s.r.o.
Skalná 655/19, 059 21 Svit
IČO: 51 666 901 | DIČ: 2120744428
IBAN: SK92 0900 0000 0052 3115 6064
Tel.: +421 903 629 183
Email: info@pozicovnapoprad.sk